Media Statement

Minister Kubayi concludes oversight visit to the Polokwane High Court and Master’s Office

10 April 2025

Minister of Justice and Constitutional Development, Mmamoloko Kubayi, today concluded her oversight visit to the Polokwane High Court and the Master’s Office as part of her ongoing efforts to strengthen service delivery and ensure functional, accessible justice systems across the country.

Although the High Court was in recess, the Minister deliberately scheduled her visit during this period to engage directly with staff without disrupting court operations. This visit focused on listening to staff and identifying practical ways to support them in delivering efficient and dignified services to the public.

During her walkabout, the Minister assessed compliance with departmental norms and standards, with particular attention to the management of court files. Proper filing was emphasized as fundamental to the delivery of justice, as even a single missing page can derail an entire case. The importance of getting the basics right was underlined.

The Minister also raised concern about the inadequate infrastructure available for child witnesses, noting that the existing facilities fall short of providing the necessary safeguards for minors who testify in court. She stated that the current situation is unacceptable and assured that it will be addressed.

A critical issue identified during the visit was the high number of vacancies in the Limpopo province. The Minister noted that these capacity challenges are severely affecting service delivery. She clarified that this is not a failure on the part of the provincial team but rather an issue that requires urgent attention at the national level. Misinterpretations of public service regulations that delay appointments and result in prolonged acting roles must be resolved.

Further concern was expressed over the working conditions of staff, particularly at the Master’s Office in Thohoyandou, where employees are currently operating from temporary spaces without access to proper ablution facilities. The Minister stressed that the dignity of workers must be respected and that these conditions are unacceptable and must be corrected.

As part of her visit, the Minister also toured the Office of the Family Advocate in Polokwane, commending it as a model for how child-centered services should be delivered. She noted that safe, accessible spaces that prioritize the well-being of minors in matters involving parental rights and guardianship are essential.

The oversight visit concluded with a full staff engagement session, where the Minister addressed recurring public complaints regarding operating hours and the consistency of services. She also tackled issues related to performance management and physical infrastructure.

The Minister emphasized that performance management tools must not be used to victimise employees, but rather to support their growth and accountability. She stressed the importance of cordial working relationships among colleagues and encouraged teamwork across all levels. Managers were called upon to lead effectively by ensuring staff are motivated and that court users are treated with the dignity and speed they deserve.

She further highlighted the responsibility of managers to guarantee that persons with disabilities have equal access to services, and that facilities catering to their needs must be prioritised. She reaffirmed her commitment to restoring public trust in the justice system by promoting accountability, professionalism, and respect for all who depend on the Department’s services.

Media Enquiries
Terrence Manase, Spokesperson to the Minister – 082 338 6707

Issued by the Ministry of Justice and Constitutional Development of the Republic of South Africa