Communication Strategy, 2007 - The Victims Charter was approved by Cabinet on 1 December 2004 as per directive from the President’s State of Nation address on 21 May 2004, where he committed to implementation of a Victims Charter, “In the next two months Cabinet will finalise the Victims’ Charter and by the end of this calendar year we will commence with the implementation of the Victims Support Services Programme to attend urgently to the needs of the victims of crime”
Report on the National Consultative Round Table Review of the Service Charter for Victims of Crime, 31 March 2026
The Department of Justice and Constitutional Development (DOJ&CD) convened a National Consultative Round table on 31 March 2026 to formally initiate the review of the Service Charter for Victims of Crime (Victims' Charter) and its Minimum Service Standards. The Round table brought together key stakeholders from government, Chapter 9 and 10 institutions, civil society, academia,
international partners, and oversight bodies to reflect on the effectiveness, relevance, enforceability,
and implementation of the Victims' Charter since its adoption in 2004. The Round table concluded with consensus that the review of the Victims' Charter must move
beyond symbolic commitment towards a robust, enforceable, and victim-centred framework. The
DOJ&CD will consolidate the outcomes of the Round table into a formal report and use these inputs
to guide further consultations, technical work, and policy development during the new financial
year.
The National Consultative Round table thus laid a strong foundation for an inclusive, evidence-based
reform process aimed at strengthening justice for victims of crime and ensuring that the Victims'
Charter delivers tangible, measurable, and equitable outcomes.
Victims' Charter Progress Report [PART A & PART B] - 2007
Research & monitoring and eveluation
CONCEPTUAL FRAMEWORK: UNDERSTANDING THE VICTIMS CHARTER, 2007 - In order to develop an understanding of the Victims Charter it is useful to consider wording and intent of the Charter. This is done by reviewing current wording in the charter and making comparisons with national and international legislation and policy documents. In addition, an understanding of the conceptual framework will assist project partners in the implementation of the Victims Charter.
Compendium, 2006- “Victims” means persons who, individually or collectively, have suffered
harm, including physical or mental injury, emotional suffering, economic loss
or substantial impairment of their fundamental rights, through acts or omissions
that are in violation of criminal laws operative within Member States, including
those laws proscribing criminal abuse of power.
Monitoring and Evaluation - Proposals [2005; 2007]
stakeholder engagement and mobilisation
Public Submission on National Implementation Plan for the Victims Charter, 2007 - The Justice Department and various other government departments are currently engaged in a process of drafting implementations plans for the Victims Charter. As part of the drafting process, the Justice Department has, from November 2006 – June 2007, consulted with provincial government departments.
KZN Summit, 2007 - The Department of Justice and Constitutional Development in KwaZulu-Natal in KwaZulu-Natal in partnership with the KZN Network on Violence against Women hosted a summit with representatives from civil society organizations and other stakeholders to build on the foundation of the Service Charter for Victims of Crime.