Please note that you should firstly contact the appropriate office where the matter has been reported, directly, e.g. Pretoria, Bloemfontein, Cape Town etc.
For any complaints or enquiries relating to a master's matter, kindly contact the relevant Master’s Office by referring to the contact list below. Please note that you should firstly contact the appropriate office where the matter has been reported, directly, e.g. Pretoria, Bloemfontein, Cape Town etc.
The escalation process for complaints is as follows:
* Lodge your complaint with the relevant Assistant Master, then the Deputy Master and then lastly, the Head of the Office.
* If you are still not satisfied with the assistance given, please contact Ms Tebogo Tladi, E-mail: TeTladi@justice.gov.za in the Office of the Chief Master.
Contact details for trusts:
Send documents for terminated trusts to: TerminatedTrust@justice.gov.za
Send documents for dormant trusts to: DormantTrust@justice.gov.zaMaster:
Acting Head of Office: Mr. Buti Mohapi:
(01 Oct 2024 – 31 Mar 2025)
Tel: 051 411 5500
Insolvency: Tel: 051 411 5511
Guardians Fund Enquiries: 051 411 5507/5578
E-mail: MasterBloemfontein@justice.gov.za / BMohapi@Justice.gov.za
Postal Address: Private Bag X20584, Bloemfontein, 9300
Physical Address: Old Southern Life Building, c/o Charlotte Maxeke (Maitland) and Aliwal Streets, Bloemfontein, 9301
Office Hours for the Public: 08h00 – 16h00
Contact list for officials [Updated 23 Jul 2024]
Head of Office: Ms Khulula Baneti
Tel: 040 608 6600 and/or 040 639 2087/2079
E-mail: KBaneti@justice.gov.za
Postal Address: Private Bag X 0002, Bhisho, 5605
Physical Address: 1st Floor, SITA Building, Cnr Phalo- & Rharhabe Avenues, Bhisho
Office Hours for the Public: 08h00 – 16h00
Contact list for officials [Updated 04 Aug 2020]
Master: Ms Zureena Agulhas
Tel: 021 832 3000
Guardians Fund Enquiries: 021 832 3014
E-mail: MasterCapeTown@justice.gov.za
Postal Address: Private Bag X9018, Cape Town, 8000
Physical Address: Dullah Omar Building, 45 Castle Street, Cape Town
Office Hours for the Public: 08h00 - 13h00
Contact list for officials [Updated 19 Jun 2024]
Master: Mr Edric Pascoe
Tel: 031 327 0600
E-mail: MasterDurban@justice.gov.za
Postal Address: Private Bag x 54325, Durban, 4000
Physical Address: 2 Devonshire Place (Off Anton Lembede Street/Smith Street), 2nd Floor, Durban, 4001
Docex Address: Master of the KwaZulu-Natal High Court, DOCEX 218, Durban
Office Hours for the Public: 07h45 - 13h00
Contact list for officials [Updated 09 Mar 2023]
Checklist for reporting a deceased estate.
Master: Ms Euphemia Daniels
Tel: 046 603 4000 /Guardians Fund: 046 603 4004
E-mail: MasterGrahamstown@justice.gov.za
Postal Address: Private Bag X1010, Grahamstown, 6140
Physical Address: 5 Bathurst Street, Grahamstown, 6139
Docex Address: Master of the High Court, Docex 7, Grahamstown, 6140
Office Hours for the Public: 07h45 to 13h00
Notes: Afternoon visits (13h45 – 16h15) confined to urgent matters and by appointment only, to allow staff sufficient time to process workflow efficiently.
Contact list for officials [Updated 21 May 2024]
Acting Master: Mr. Walter Mulaudzi
(01 Oct 2024 – 31 Mar 2025)
Tel: 011 429 8000/ 1001
E-mail: MastersJohannesburg@justice.gov.za / WMulaudzi@justice.gov.za
Postal Address: Private Bag X5, Marshalltown, 2107
Physical Address: No 66 Marshall Street, cnr Sauer (Piley Seme) & Marshall streets, Hollard Building, JHB
Contact list for officials [Updated 27 May 2024]
Acting Head of Office: Ms. Merildene Scholtz
(01 Oct 2024 – 31 Dec 2024)
Tel: 053 831 1942
Tel: Guardian's Fund 053 831 1942
E-mail: MasterKimberley@justice.gov.za / MeScholtz@justice.gov.za
Postal Address: Private Bag X5015, Kimberley, 8300
Physical Address: Don Pablo Office Park, 73 George Street, KIMBERLEY, 8301 [as from 29 May 2024]
Office Hours for the Public: 07h45 - 13h00 and 13h45 - 16h00
Contact list for officials [Updated 04 Aug 2020]
Head of Office: Mr Roy Arries
Tel: 018 381 4122/018 381 8585
E-mail: RArries@justice.gov.za
Postal Address: Private Bag X42, Mmabatho, 2735
Physical Address: Justice Chambers, 44 Shippard Street, Mahikeng, 2745
Office Hours for the Public: 07h45 - 13h00 and 14h00 - 16h15
(Note that only members of public travelling from far and remote areas are assisted after 14h00)
Contact list for officials [Updated 08 Jun 2023]
Acting Head of Office: Ms Hlonipha Moshidi:
(01 Oct 2024 – 31 Mar 2025)
Tel: 013 282 5347
E-mail: hmoshidi@justice.gov.za
Postal Address: Private Bag X 1804, Middelburg 1050
Physical Address: 1st floor Magistrate Court Building, 16 Dr. Beyers Naude Street, Middelburg 1050
Office Hours for the Public: 08h00-13h00
Contact list for officials [Updated 24 Jul 2024]
Head of Office: Mr Simon C Jozana
Tel: 047 531 2120 or 047 532 3432/ 3564
E-mail: SJozana@justice.gov.za
Postal Address: Private Bag X6057, Mthatha, 5099
Physical Address: Holy Cross Building, No 7 Craister Street, Mthatha, 5099
Office Hours for the Public: 07h45-13h00 and 13h45-16h00
Contact list for officials [Updated 04 Aug 2020]
Head of Office: Ms Hlonipha Moshidi
Tel: 013 101 3721
E-mail: hmoshidi@justice.gov.za
Postal Address: Private Bag X 11260, Nelspruit 1200
Physical Address: 52 Samora Machel Drive, West Acres, Nelspruit (Mbombela), 1200
Office Hours for the Public: 08h00-14h00
Contact list for officials [Updated 30 Oct 2020]
[Updated 23 Aug 2022]
Master: Mrs. LB Moatlhudi
Tel: 033 264 7000
Guardian's Fund Helpdesk: 033 264 7046 / 7027
E-mail: MasterPietermaritzbu@justice.gov.za / LMoatlhudi@justice.gov.za
Postal Address: Private Bag X9010, Pietermaritzburg, 3200
Physical Address: 241 Church Street, Colonial Building situated, Pietermaritzburg
Docex Address: Master of the KwaZulu-Natal High Court, DOCEX 56, Pietermaritzburg
Office Hours for the Public: 07h45 - 16h00
Contact list for officials [Updated 07 Mar 2022]
Head of Office: Mr Walter Nemaukhwe
Tel: 015 230 6000
E-mail: WNemaukhwe@justice.gov.za
Postal Address: Private Bag X9670, Polokwane, 0700
Physical Address: Polokwane High Court Building, 4th Floor, Block B, cnr Bodenstein and Biccard Street, Polokwane, 0700
Office Hours for the Public: 08h00 - 13h00
Contact list for officials [Updated 04 Aug 2020]
Master: Ms Euphemia Daniels
Tel: 041 403 5100
E-mail: EuDaniels@justice.gov.za
Postal Address: Private Bag X 2, Port Elizabeth, 6000
Physical Address: 523 Govan Mbeki Avenue (Cnr Crawford & Govan Mbeki Avenue), North End, Port Elizabeth
Office Hours for the Public: 07h45-13h00
Notes: Afternoon visits (13h45 – 16h15) confined to urgent matters and by appointment only, to allow staff sufficient time to process workflow efficiently.
Contact list for officials [Updated 23 Jul 2024]
Acting Master: Mr. Rufus Ramonetha
(01 Oct 2024 - 31 Mar 2025)
Tel: 012 339 3333 / 7700/ 7771 /7950
Guardians Fund Customer Care: 012 339 7713/7830
E-mail: MRRamonetha@justice.gov.za
Postal Address: Private Bag X60, Pretoria, 0001
Physical Address: SALU Building, 316 Thabo Sehume Street, PRETORIA
Office Hours for the Public: 07h45 – 13h00
Contact list for officials [Updated 13 Nov 2024]
Head of Office: Ms Ziyanda Nondabula
Tel: 015 962 1032
E-mail: MasterThohoyandou@justice.gov.za / ZNondabula@justice.gov.za
Postal Address: Private Bag X5015, Thohoyandou, Venda, 0950
Physical Address: Venda Government Building Complex, Thohoyandou, Venda, 0950
Office Hours for the Public: 07h45-13h00 and 14h00-16h15
Contact list for officials [Updated 04 Aug 2020]
Chief Master: Adv. Kanyane Mathibe [Acting 01 Apr – 30 Sep 2024]
Chief Director: Strategy and Policy, Adv Kanyane Mathibe
Chief Director: Operations, Ms. Euphemia Daniels (Acting 03 Jun-30 Sep 2024)
Complaints Management:
Complaint escaltations can be directed to: Ms Tebogo Tladi (TeTladi@justice.gov.za)